Customer Reviews
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54 of 55 people found the following review helpful.
Product vs Technology
By G. Bay
Bottom line: meet my expectations for a wireless set of headphones. I would buy again. I did several hours of research before purchasing these.My applications: listening to mp3s while working out using my Palm Tx (direct connection, i.e. without streaming device) and watching TV on my computer using BeyondTV (using streaming device which plugs into the audio-out mini jack to mediate the Bluetooth connection)Pros:- compact, light, stylish/sleek- impressive audio quality for wireless device; probably as good as iPod ear buds, but by no means competition for high fidelity headphones- once audio begins streaming, no flashing lights (like Motorola bluetooth headphones)- no noticable audio lag (due to on the fly compression) when watching video. Yes it does exist, but you have to be trying to detect it. Only purists would probably take issue.Cons:- more of the Bluetooth technology then this product, but headset seems susceptible to obstructions (walls, thick clothes even)- easy to use, but again, more of the technology of Blutooth then product, depending on what you are connecting headset to (streamer vs phone or Palm) can be a bit of a pain pairing when first learning to use. However learning curve is extremely short
24 of 25 people found the following review helpful.
Updated review -- Product is good depending on what you want to use it for
By Kevin K. Fosler
First of all, I want to say up front that the packaging and presentation of this product is probably the best I have ever seen. The colors, the card right inside when you open it up giving their toll free help number, and even the plastic packaging which isn't the type that takes a half hour to open -- all of these are fantastic and I commend the company / team that put this all together.However, my product is defective. The connector on the streamer works (sometimes) if I push it in hard, but if I don't then I ohly get partial sound. So, in contrast to the product development / packaging, their Quality Assurance needs to test these before they send them out.It is a big hassle for me to repackage everything and send it back. I tried contacting their customer service number but it's not open on weekends, so I will try again on Monday and see what happens. If it's favorable I'll post an update, otherwise this review will stand at 5 stars for product packaging, but 1 star overall because all the packaging in the world doesn't matter if it doesn't work.Update: Their consumer response team was less than helpful. Getting them to pay for return shipping to fix their DEFECTIVE product was like pulling teeth, and they may not even do that.Update: I eventually received better customer support. The product that they sent out works fine, and I did not have to pay return shipping.Revised product update:I haven't used this for bluetooth phone conversations, and don't intend to. I am going to use it to stream music from my iPod, and for that it works better than expected. Pairing the devices works on the first try and I haven't had problems with static or being out of range. It's amazing that these very lightweight components can do what they do.For what they do they are OK. They won't compete with good wireless headphones like the Sennheiser's. There is almost no bass, but at the same time there is no distortion either at higher volume settings, so for walking around with the iPod streaming in my backpack this is convenient -- no wires, as long as my quality of sound expectations aren't too high.
13 of 13 people found the following review helpful.
Good for early adopters
By Buffalo Wings
I spent a few hours researching bluetooth stereo headphones, and wanted to find a suitable product for five possible uses - taking calls from my Blackberry, listening to my iPod, watching movies on my iBook, chatting on Skype and playing SOCOM on my PSP.The headset supports multiple pairing, which is essential, and the Blackberry recognized it right away. Sound output quality is good, a little weird when talking on the phone in stereo, and no-one has complained that I sound bad.iPod integration is through the included streamer. Again, very good quality, and the lack of wires are a good selling point. Audiophiles will surely have a different opinion, but then how stupid do they look walking on the street with giant cans on their heads?Listening to music on my iBook is fine, movies are a problem. The delay is unbearable, and makes it very frustrating to watch a DVD with the streamer. I couldn't successfully get the headset to work with the iBook on Bluetooth mode, it would pair but kept coming up with error messages. So that ruled out using the X5 microphone for Skype.Finally, the PSP played through the headset, but the square button to talki in SOCOM didn't work. This is more likely a problem because of Sony, and something that the two should work on for the future.
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